Please read the actions below to help plan the upcoming release of version 9.8.0 (177/25).
Please note that you may experience a temporary drop in performance for up to 5 minutes during each of the following windows. In addition, there may be short window during which users will be unable to access the "settings" tab of the mobile app. If this happens, please wait 15 minutes and try again:
QAC - Mon 24 April 0600-0745 GMT
Live (EU) - Tue 25 April 0600-0700 GMT
Live (EU) - Wed 26 April 0600-0700 GMT
Live (EU) - Thu 27 April 0615-0700 GMT
Live (US) - Thu 27 April 0700-0800 GMT
Live (AP) - Thu 27 April 1100-1200 GMT
Live (EU) - Fri 28 April 0600-0700 GMT
Live (US) - Fri 28 April 0600-0700 GMT
Release Type: Web App and Android (including PVX+)
QAC
Release Date: Mon 24 April 2023 - 0600-0745 GMT
Action: This update does NOT affect your Live system.
Live
Release Date and Time: Check your web application login screen which contains your release details.
Action:
(A) Web app release: You do not need to log out of the system and no other action is required by you as part of the web app release.
(B) Android release: Once we complete the Android release to Live, you will be prompted to update your Android application when you log in.
Please monitor your web app login page for any changes to your planned release window.