Peoplevox

Action Required: Release of 6.6.1 (122) - WC 07 October and WC 14 October 2019

Please read the actions below to help plan the upcoming release of version 6.6.1 (122).

Please note that for Clients already migrated to the cloud, you may experience a temporary drop in performance for approximately 5 minutes during each of the following windows:

  • QAC (Cloud) - Wed 09 Oct 1300-1400 BST
  • Live (EU Cloud) - Thu 10 Oct 0730-0830 BST
  • Live (EU Cloud) - Wed 16 Oct 0730-0830 BST
  • Live (US Cloud) - Tue 15 Oct 0730-0830 BST
  • Live (PAC Cloud) - Tue 15 Oct 1300-1400 BST

Please also note that during the following windows, there will be a temporary interruption to reporting for all Clients (via both the web app and API), Magento and ChannelAdvisor integrations, and event subscriptions:

  • QAC (Cloud and non-Cloud) - Wed 09 Oct 1300-1400 BST
  • Live (EU Cloud) - Thu 10 Oct 0730-0830 BST
  • Live (EU Cloud) - Wed 16 Oct 0730-0830 BST
  • Live (US Cloud) - Tue 15 Oct 0730-0830 BST
  • Live (PAC Cloud) - Tue 15 Oct 1300-1400 BST

Release Type: Web App only (Not Android or Windows Mobile)

[Link to Release Notes]

QAC

Release Date (all Clients): Wed 09 October 2019 - 1300-1400 BST
 

Action: This update does NOT affect your Live system. This update does not affect the Android or Windows mobile applications.

LIVE

Release Date and Time: Check your web application login screen which contains your release details.

Action: You do not need to log out of the system and no other action is required by you as part of the web app release.

Please monitor your web app login page for any changes to your planned release window.