Peoplevox

Action Required: Release of 6.7.0 (124) - WC 28 October and WC 04 November 2019

Please read the actions below to help plan the upcoming release of version 6.7.0 (124).

Please note that for Clients already migrated to the cloud, you may experience a temporary drop in performance for approximately 5 minutes during each of the following windows:

  • QAC - Mon 28 Oct 1300-1400 GMT
  • Live (EU) - Tue 29 Oct 0730-0830 GMT
  • Live (EU) - Wed 30 Oct 0700-0830 GMT
  • Live (PAC) - Wed 30 Oct 1300-1400 GMT
  • Live (EU) - Thu 31 Oct 0700-0730 GMT
  • Live (EU) - Tue 05 Nov 0730-0830 GMT
  • Live (US) - Tue 05 Nov 0730-0830 GMT

Please also note that during the following windows, there will be a temporary interruption to reporting for all Clients (via both the web app and API), Magento and ChannelAdvisor integrations, and event subscriptions:

  • QAC - Mon 28 Oct 1300-1400 GMT
  • Live (EU) - Tue 29 Oct 0730-0830 GMT
  • Live (EU) - Wed 30 Oct 0730-0830 GMT
  • Live (PAC) - Wed 30 Oct 1300-1400 GMT
  • Live (EU) - Tue 05 Nov 0730-0830 GMT
  • Live (US) - Tue 05 Nov 0730-0830 GMT

Release Type: Web App and Android (Not Windows Mobile)

[Link to Release Notes]

QAC

Release Date (all Clients): Mon 28 October 2019 - 1300-1400 GMT
 

Action: This update does NOT affect your Live system. This update does not affect the Windows mobile application.

LIVE

Release Date and Time: Check your web application login screen which contains your release details.

Action:

(A) Web app release: You do not need to log out of the system and no other action is required by you as part of the web app release.

(B) Android release: Once we complete the Android release to Live, you will be prompted to update your Android application when you next log in to your Live system. This update does not affect the Windows mobile application.

Please monitor your web app login page for any changes to your planned release window.