Please read the actions below to help plan the upcoming release of version 6.4.0 (121).
This release spans three weeks, and your login pages will provide you with the exact dates and times of each deployment.
Please note that for Clients already migrated to the cloud, you may experience a temporary drop in performance for approximately 5 minutes during each of the following windows:
- QAC (Cloud) - Mon 16 Sep 1230-1330 BST
- Live (US Cloud) - Tue 17 Sep 1300-1400 BST
- Live (EU Cloud) - Thu 19 Sep 0730-0830 BST
- Live (PAC Cloud) - Thu 19 Sep 0830-0930 BST
- Live (EU Cloud) - Tue 24 Sep 0730-0830 BST
Please also note that reporting for all Clients (via both the web app and API) may be temporarily unavailable during the following windows:
- QAC - Mon 09 Sep 1100-1200 BST
- LIVE - Wed 11 Sep 0730-0930 BST
- LIVE - Thu 12 Sep 0730-0830 BST
- QAC (Cloud) - Mon 16 Sep 1230-1330 BST
- LIVE (US Cloud) - Tue 17 Sep 1300-1400 BST
- LIVE (EU Cloud) - Thu 19 Sep 0730-0830 BST
- LIVE (PAC Cloud) - Thu 19 Sep 0830-0930 BST
- LIVE (EU Cloud) - Tue 24 Sep 0730-0830 BST
Release Type: Web App and Android (Not Windows Mobile)
QAC
Release Dates:
Non-cloud - Mon 09 September 2019 - 1100-1200 BST
Cloud - Mon 16 September 2019 - 1230-1330 BST
Action: This update does NOT affect your Live system. This update does not affect the Windows mobile application.
LIVE
Release Date and Time: Check your web application login screen which contains your release details.
Action:
(A) Web app release: You do not need to log out of the system and no other action is required by you as part of the web app release.
(B) Android release: Once we complete the Android release to Live, you will be prompted to update your Android application when you next log in to your Live system. This update does not affect the Windows mobile application.
Please monitor your web app login page for any changes to your planned release window.