Please read the actions below to help plan the upcoming release of version 6.5.0 (122).
Please note that for Clients already migrated to the cloud, you may experience a temporary drop in performance for approximately 5 minutes during each of the following windows:
- QAC (Cloud) - Mon 23 Sep 1300-1400 BST
- Live (EU Cloud) - Tue 24 Sep 0730-0830 BST
- Live (EU Cloud) - Wed 25 Sep 0730-0830 BST
- Live (US Cloud) - Tue 01 Oct 0730-0830 BST
- Live (PAC Cloud) - Tue 01 Oct 0830-0930 BST
Please also note that reporting for all Clients (via both the web app and API) may be temporarily unavailable during the following windows:
- QAC - Mon 23 Sep 1300-1400 BST
- QAC (Cloud) - Mon 23 Sep 1300-1400 BST
- Live (EU Cloud) - Tue 24 Sep 0730-0830 BST
- Live (EU Cloud) - Wed 25 Sep 0730-0830 BST
- Live - Thu 26 Sep 0730-0830 BST
- Live (US Cloud) - Tue 01 Oct 0730-0830 BST
- Live (PAC Cloud) - Tue 01 Oct 0830-0930 BST
Release Type: Web App and Android (Not Windows Mobile)
QAC
Release Date (all Clients): Mon 23 September 2019 - 1300-1400 BST
Action: This update does NOT affect your Live system. This update does not affect the Windows mobile application.
LIVE
Release Date and Time: Check your web application login screen which contains your release details.
Action:
(A) Web app release: You do not need to log out of the system and no other action is required by you as part of the web app release.
(B) Android release: Once we complete the Android release to Live, you will be prompted to update your Android application when you next log in to your Live system. This update does not affect the Windows mobile application.
Please monitor your web app login page for any changes to your planned release window.